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SITABO 7-Day Return & Refund Policy**
At SITABO, we prioritize customer satisfaction and stand by the quality of our jewelry. If you are not completely satisfied with your purchase, we offer a **7-day return and refund policy** under the following conditions:
**Eligibility for Returns:**
1. Items must be unused, unworn, and in their original packaging with all tags intact.
2. Returns must be initiated within 7 days of receiving the product.
3. Custom-made or personalized jewelry cannot be returned.
4. Products purchased during a sale or under special promotions are non-returnable unless defective.
**Return Process:**
1. Email us at [your email] or WhatsApp us at [your contact] with your order details and reason for return.
2. Our team will review your request and provide return shipping instructions.
3. The customer is responsible for return shipping charges unless the item received was defective or incorrect.
**Refund Policy:**
1. Once the return is received and inspected, we will notify you of the approval or rejection of the refund.
2. Approved refunds will be processed within 7 working days via the original payment method.
3. Shipping charges (if any) are **non-refundable**.
**Exchange Option:**
- If you prefer, you can exchange your item for another design of the same or higher value (difference to be paid).
For any queries, feel free to contact our customer care team @sitabojewels@gmail.com
These 925 solid sterling silver flat shape stud earrings make a perfect gift for Diwali! Their elegant design adds a touch of sophistication, making them suitable for women of all ages. Whether you're looking for a thoughtful present for a mother, daughter, or a friend, these earrings are versatile enough for any occasion. Their timeless appeal ensures they'll be cherished for years to come. Consider wrapping them beautifully for an extra special touch this festive season!
Product Highlights:
- Exclusive designs Made with Pure 925 sterling silver.
- Premium grade cubic zirconia stones that shines just like a diamond.
- Anti-tarnish, E- coated, Hypo-allergenic jewelry.
- High-quality Nickel-free Rhodium plating.
- 100% Hallmarked jewelry.
- Comes with pushback locks.